Privacy Policy

Effective Date: March 2025

RenoHeal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [reno.ca] or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and address when you request a quote or contact us.
Project Details: Information related to renovation or handyman services you request.
Payment Information: Payment details for services rendered (processed securely through third-party payment providers).
Website Usage Data: IP address, browser type, and pages visited to improve our website and services.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our renovation and handyman services.
Communicate with you regarding quotes, appointments, and service updates.
Process payments and send invoices.
Improve our website and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors).
Legal Requirements: If required by law or to protect our business and customers.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we encourage you to protect your personal data.

5. Cookies and Tracking Technologies

We may use cookies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights and Choices

You have the right to:

Request access, correction, or deletion of your personal data.
Opt-out of marketing communications at any time.
Restrict how we use your data in certain situations.

To exercise these rights, please contact us at info@reno.ca.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

RenoHeal
📍 Toronto, ON
📞 647-657-6166
📧 info@reno.ca
🌐 reno.ca

By using our website and services, you agree to this Privacy Policy.