Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and address when you request a quote or contact us.
- Project Details: Information related to renovation or handyman services you request.
- Payment Information: Payment details for services rendered (processed securely through third-party payment providers).
- Website Usage Data: IP address, browser type, and pages visited to improve our website and services.
We also collect certain behavioral and analytics data through third-party tools such as Google Analytics, Google Search Console, and Microsoft Clarity. These tools may record anonymized information about how you interact with our website (such as clicks, scrolling, or time spent on pages) using cookies or similar tracking technologies.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our renovation and handyman services.Communicate with you regarding quotes, appointments, and service updates.
- Process payments and send invoices.
- Improve our website and customer experience.
- Comply with legal obligations.
Additionally, we use collected data to analyze website performance, user behavior, and interaction patterns through tools like Google Analytics and Microsoft Clarity, which help us enhance usability and site performance.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors).
Legal Requirements: If required by law or to protect our business and customers.
We may also share anonymized website usage data with analytics and performance services such as Google Analytics and Microsoft Clarity. These partners do not receive personally identifiable information but may process data in accordance with their own privacy policies. For more details, you can review
- Google’s Privacy Policy: https://policies.google.com/privacy
Microsoft’s Privacy Statement: https://privacy.microsoft.com
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we encourage you to protect your personal data.
All analytics and tracking data are processed through secure and reputable third-party services that comply with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
Our website also uses cookies and similar technologies implemented by Google Analytics and Microsoft Clarity to better understand user behavior and improve website performance. You may opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout
5. Cookies and Tracking Technologies
6. Your Rights and Choices
You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt-out of marketing communications at any time.
- Restrict how we use your data in certain situations.
- To exercise these rights, please contact us at info@renoheal.ca
If you are a Canadian resident, you also have rights under PIPEDA, including the right to withdraw consent for the collection or use of your personal data at any time, subject to legal and contractual restrictions.
7. Third-Party Links
8. Updates to This Policy
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
RenoHeal
📍 Toronto, ON
📞 647-657-6367
📧 info@renoheal.ca
🌐 renoheal.ca
By using our website and services, you agree to this Privacy Policy.